Most companies have policies requiring reference checks on every new hire, but for a Hiring Manager or Recruiter, checking references of past employers can take too much time and is often a challenge to complete.
Highly Trained & Experienced Interviewers
By partnering with BackCheck, your Hiring Managers and Recruitment Team can focus on their primary functions, rather than playing telephone tag. BackCheck interviewers have conducted over 2 Million Reference Checks since 2001.
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- Our highly trained and experienced interviewers will ask the right questions and probe appropriately for clarification to extract detailed information on each candidate’s punctuality and quality of work.
- We never miss a call, and always follow-up – with over 400 experienced staff working extended business hours in combination with high technology solutions, we have high completion rates, and make the process convenient for each reference.
- Tailored process – with 4 levels of reference checks (suitable for entry-level through executive hires), we can customise a programme that works for your organisation.
- Real-time, online delivery of results – track the progress of each reference check and view them as soon as they are available.
- Remove interview bias – we’ve never met your candidates, so when we conduct a reference, we focus on results that let you make an informed hiring decision.
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Typical turnaround is 3 business days | Each result passes through a rigorous QA process
34% of applicants have negative references
25% of applicants embellish their CV
Intelligent Reference Technology™
Increase Reference Checking Completion Rates by up to 30%
BackCheck’s hybrid approach to conducting reference checks is the first of its kind in the United Kingdom, granting respondents a greater degree of flexibility in their preferred completion method. By immediately reaching out to a reference by email, BackCheck provides the opportunity for references to respond by phone or online at their convenience, to complete the reference through the method of their choice.
BackCheck’s hybrid approach ensures references anticipate follow-up phone calls following initial email contact, should a reference not immediately complete the web-based or telephone-based survey. Our hybrid approach boosts confidence and comfort levels, and benefits our clients with significantly enhanced completion rates, and reduced turnaround times.
BackCheck’s hybrid approach increases reference completion rates by 30% without sacrificing the verbatim detail captured by HR Interviewers.
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